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Introduction

Rewards Type

Rewards by Completion

  • Rewards are issued when participants achieve full attendance across all sessions (100% attendance).
  • Participants can view their session reward only after the all sessions has ended, as the reward depends on their overall attendance.
Note

By default, a course with only one session is considered "reward by completion."

Warning

Participants will not receive any reward if they miss any session in a completion-based course.


Rewards by Session

  • Rewards are issued once participants attend any session.
  • Participants can view their updated reward immediately after each session ended.
Note

Session-based course requires at least two sessions.

Reward Type Diagram


Course visibility

  • The diagram below illustrates how course visibility is set for branches, departments, and HR groups.
    Visibility Diagram

User Visibility

  • Participants can view courses open to their own branch, department, and HR group.
  • However, participants can join courses from other branches, departments, or HR groups if a manager manually adds them to the course.

Manager Visibility

  • Managers can only manage courses involving the branch and department that are under their management area which is set in payroll.
  • For other branches and departments, managers can only view the course information without reward details.

Manage Course Diagram

Properties
Description
Note
AttendeesTo view registered employees of this course, categorized by department, branch, or HR group, with department set as the default filter.Can click on employee to view their participant profile which includes summary of attendance and rewards earned in this course.

To know more about participant's profile, click here
RewardsTo view the total cash and coins spent on this course, distributed among the tutor, assistants, and participants, along with detailed rewards earned by each participant.To know more about rewards summary, click here
BonusTo view, approve and edit bonus requests.To know more about bonus requests, click here
AttendanceTo view and mark attendance.To know more about attendance, click here
Finalise/EditTo edit, manually complete or finalise course.To know more about:
- Edit course, click here
- Complete course, click here
- Finalise course, click here

Course status

  • There are 4 course status in upskill module:
StatusDescription
UpcomingCourse not yet started.
OngoingThe first session has started.
The last session may have ended but the course remains ongoing until the manager manually complete it.
CompletedCourse is manually completed by manager.
Complete course
FinalisedCourse is manually finalised by manager.
Finalise course

  • Below shows the course card of different course status:

Course Card Diagram


  • Both users and managers can perform different actions depending on the course status:

User Course Status

User Action Diagram

ActionsUpcomingOngoingCompletedFinalisedCannot perform when
RegisterCourse is full.
Last session has ended.
UnregisterCourse is private as participant is added by manager.
+ RequestAbsent from all sessions.
Request status-

Manager Course Status

Manager Action Diagram

ActionsUpcomingOngoingCompletedFinalisedCondition
Attendees - view attendees & participant's profile
Rewards - view rewards summarySummary table only will be shown when the course is finalised.
Bonus - approve bonus requests-
Attendance - mark attendanceThe session must be started.
Edit - edit course-
Complete - complete courseLast session must be ended.
Finalise - finalise courseAll bonus requests must be marked.

Course Privacy

Public course

  • A public course is visible to participants in specific branches, departments, or HR groups as set by the manager at here.
  • It allows eligible participants to register on their own.

Private course

  • A private course is not open for general registration.
  • Instead, participants are manually added by the manager.
  • Only those who are added to the course can view it in the course tab (registered or completed tab).

Course card of public and private course: Course Privacy Course Card Diagram


Note

When manager creates a private course, the course visibility will be the branch and department that manager belongs to.
The visibility of a private course will always be the same as the creator's branch and department, regardless of which manager edits the course. Manager Create Private Course Diagram